Hotel Coffee Solutions

There is a real opportunity for hotels to use coffee to improve customer experience whilst boosting sales revenue by embracing the occasions.

Hotel Insights

  • 3 in 5 think having quality coffee at a hotel improves their perception of it (OnePoll Survey 2018/ SalesOut OneView)
  • Coffee can have a big impact on guests’ perception of their overall experience
  • Keep the good reviews coming, don’t let your TripAdvisor review let you down

Bars

THEIR NEEDS

“I expect exceptional coffee as part of the experience of my stay”

 

YOUR NEEDS

  • Staff support and training
  • Accommodating to varying skills
  • Visually pleasing machines
  • Reliable machines to mitigate downtime and financial loss
  • The ability to serve all the coffee shop favourites as a minimum
  • Must-have syrups and alternative milks


YOUR PERFECT FIT

  • Liquid Roast
  • Beans
  • Single Serve Capsules

Breakfast

THEIR NEEDS

“A strong coffee gets me ready for the day ahead”

 

YOUR NEEDS

  • Strong, quality coffee
  • Machines suitable for back and front of house
  • High capacity in short bursts of time
  • Simple to use if self-serve

 

YOUR PERFECT FIT

  • Liquid Roast
  • Beans
  • Roast & Ground

 

 

Staff Room

THEIR NEEDS

“Great that the company values me enough to provide me with great coffee”

 

YOUR NEEDS

  • Speed of serve
  • Reliable
  • Small footprint
  • Branded products for perceived value
  • Hygienic solution

 

YOUR PERFECT FIT

  • Liquid Roast
  • Instants

Meeting Rooms & Conferencing

THEIR NEEDS

“I need a quick beverage to energise me for the next session”

 

YOUR NEEDS

  • High capacity in short bursts of time
  • Operationally efficient and reliable
  • Easy to use
  • Full ancillaries to make serving crowds easier
  • Hygienic solution

 

YOUR PERFECT FIT

  • Liquid Roast
  • Roast & Ground

 

Bedroom

THEIR NEEDS

1 in 2 think that having a branded coffee solution in their room improves their perception of a hotel

(Source: OnePoll Survey 2018, SalesOut OneView)

 

YOUR NEEDS

  • Brand recognition increases value perception
  • Products that are easy to replenish and manage
  • Full ancillaries for convenience

 

YOUR PERFECT FIT

  • Single Serve Capsules
  • Instant Coffee Sticks

Spa

THEIR NEEDS

“An indulgent treat as part of my relaxing day”

 

YOUR NEEDS

  • Must fit within the environment
  • Ability to serve premium quality coffee
  • Variety of drink choices
  • Self-serve or low complexity for staff
  • Full ancillaries for convenience

 

PERFECT FIT

  • Liquid Roast
  • Beans
  • Single Serve Capsules

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