Hotel Coffee Solutions
Hotel Insights
- 3 in 5 think having quality coffee at a hotel improves their perception of it (OnePoll Survey 2018/ SalesOut OneView)
- Coffee can have a big impact on guests’ perception of their overall experience
- Keep the good reviews coming, don’t let your TripAdvisor review let you down
Bars
THEIR NEEDS
“I expect exceptional coffee as part of the experience of my stay”
YOUR NEEDS
- Staff support and training
- Accommodating to varying skills
- Visually pleasing machines
- Reliable machines to mitigate downtime and financial loss
- The ability to serve all the coffee shop favourites as a minimum
- Must-have syrups and alternative milks
YOUR PERFECT FIT
Breakfast
THEIR NEEDS
“A strong coffee gets me ready for the day ahead”
YOUR NEEDS
- Strong, quality coffee
- Machines suitable for back and front of house
- High capacity in short bursts of time
- Simple to use if self-serve
YOUR PERFECT FIT
Staff Room
THEIR NEEDS
“Great that the company values me enough to provide me with great coffee”
YOUR NEEDS
- Speed of serve
- Reliable
- Small footprint
- Branded products for perceived value
- Hygienic solution
YOUR PERFECT FIT
Meeting Rooms & Conferencing
THEIR NEEDS
“I need a quick beverage to energise me for the next session”
YOUR NEEDS
- High capacity in short bursts of time
- Operationally efficient and reliable
- Easy to use
- Full ancillaries to make serving crowds easier
- Hygienic solution
YOUR PERFECT FIT
Bedroom
THEIR NEEDS
1 in 2 think that having a branded coffee solution in their room improves their perception of a hotel
(Source: OnePoll Survey 2018, SalesOut OneView)
YOUR NEEDS
- Brand recognition increases value perception
- Products that are easy to replenish and manage
- Full ancillaries for convenience
YOUR PERFECT FIT
Spa
THEIR NEEDS
“An indulgent treat as part of my relaxing day”
YOUR NEEDS
- Must fit within the environment
- Ability to serve premium quality coffee
- Variety of drink choices
- Self-serve or low complexity for staff
- Full ancillaries for convenience
PERFECT FIT